Privacy Policy
Effective Date: 22.5.25
1. Introduction - At Ovenden Creations and Wellness, your privacy is important to us. This Privacy Policy explains what personal data we collect, how we use it, and how we keep it safe when you book or attend one of our sound bath events.
2. Data Controller - Donna Ovenden is the Data Controller for Ovenden Creations and Wellness. If you have any questions about this policy or your personal data, you can contact us at: 📧 ovendencreations@gmail.com
3. What Personal Data We Collect - We may collect the following information: Full name, Email address, Phone number (optional), Booking details (e.g. session date and time), Health information voluntarily shared to ensure your safety and wellbeing during sessions, Payment details (handled securely by third-party providers; we do not store card details)

4. How We Use Your Data We collect and process your personal data for the following purposes: ,To manage and confirm your booking, To communicate important event details, such as reminders or cancellations, To ensure your safety during sessions based on any health concerns you share,To respond to your enquiries, If you opt in, to send occasional updates about future events or wellness offerings (you can unsubscribe at any time)

5. Lawful Basis for Processing We process your data under the following legal bases: Contractual necessity: to deliver the services you have booked, Consent: for optional communications and sharing health information, Legitimate interests: for general business and safety operations

6. Data Storage and Security Your data is stored securely and only accessible to authorised individuals. We use reputable booking and communication platforms that comply with data protection regulations., We retain your personal data only as long as necessary for the purposes it was collected, unless we are required by law to retain it longer.

7. Sharing Your Data We do not sell or share your personal data with third parties for marketing purposes. Your data may be shared only with trusted service providers (e.g. booking platforms, email systems) as necessary to deliver our services.

8. Your Rights You have the right to:, Access the personal data we hold about you, Request corrections to inaccurate information, Request deletion of your data (subject to legal and contractual limitations),Withdraw consent at any time where applicable, Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been violated

9. Updates to This Policy We may update this Privacy Policy from time to time. The latest version will always be posted on our website or available upon request.

Data Controller

Donna Ovenden

Collected Personal Data

Full name, Email address, Phone number (if provided)

Booking details (e.g. session date and time)

Any health information voluntarily shared (e.g. relevant medical conditions for session suitability)

Payment information (processed securely via our third-party payment provider – we do not store card details)

Purpose of collecting data

We collect your name and contact details solely for the purpose of managing your booking, communicating important information about the event (such as confirmation, reminders, or changes), and responding to any enquiries you may have. Your information will not be shared with third parties or used for marketing without your explicit consent. If you opt in, we may also use your contact details to send you occasional updates about future sound bath events or wellness offerings. You can unsubscribe at any time.

Ovenden Creations & Wellness

5. Lawful Basis for Processing We process your data under the following legal bases: Contractual necessity: to deliver the services you have booked, Consent: for optional communications and sharing health information, Legitimate interests: for general business and safety operations

7. Sharing Your Data We do not sell or share your personal data with third parties for marketing purposes. Your data may be shared only with trusted service providers (e.g. booking platforms, email systems) as necessary to deliver our services.

9. Updates to This Policy We may update this Privacy Policy from time to time. The latest version will always be posted on our website or available upon request.

Privacy Settings

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