Legal Information & Privacy Policy
Ovenden Creations & Wellness
Last updated: 28 October 2026
Welcome to the legal information and privacy policy for Ovenden Creations & Wellness.
I believe in being open and transparent about how I operate my business, how I use your personal information and what you can expect when using my website or attending one of my sessions.
1. Legal Notice
Business name: Ovenden Creations & Wellness
Business owner: Donna Ovenden
Location: Totton, Hampshire, United Kingdom
Email: ovendencreations@gmail.com
Website: www.ovendencreationswellness.co.uk
Website Information
The information provided on this website is intended to help visitors understand the services and experiences offered by Ovenden Creations & Wellness.
I make every effort to ensure information is accurate and up to date, although session details, availability and prices may occasionally change.
Copyright
Unless otherwise stated, the written content, original photographs, artwork, designs and branding on this website belong to Ovenden Creations & Wellness.
Please do not reproduce or use my original content for commercial purposes without obtaining permission.
Sound Bath Disclaimer
My sound bath sessions are intended to provide an opportunity for relaxation, rest and personal wellbeing.
They are complementary wellbeing experiences and are not a substitute for medical advice, diagnosis or treatment.
If you have any medical conditions or concerns that may affect your participation, please contact me before booking so we can discuss suitability and available options.
Individual experiences vary, and no particular outcome is guaranteed.
2. Privacy Policy
Your Privacy Matters
At Ovenden Creations & Wellness, I respect your privacy and take the protection of your personal information seriously.
This policy explains what information I collect, why I collect it, how it is used and your rights under UK data protection legislation.
Who Is Responsible for Your Information?
I, Donna Ovenden, am the data controller for personal information collected through Ovenden Creations & Wellness.
For any privacy-related questions, please contact:
What Information Do I Collect?
Depending on how you contact me or use my services, I may collect:
Your name and contact details, including your email address and telephone number where provided.
Details of sound bath bookings and enquiries.
Relevant health information you choose to share regarding participation in a session.
Your email address when you subscribe to my mailing list.
Information provided through website contact forms.
Website usage information collected through cookies and analytics services.
Payments may be processed through third-party providers. I do not directly store your payment card details.
How I Use Your Information
I use personal information to:
Respond to your questions and enquiries.
Manage bookings, payments and attendance.
Send booking confirmations, reminders and important session updates.
Consider any relevant health or accessibility information you voluntarily share.
Send information about upcoming sound baths and related events when you have subscribed to receive these updates.
Maintain appropriate business and financial records.
Understand how visitors use my website and improve their experience.
Legal Basis for Processing Information
Depending on the circumstances, I process personal information under the following lawful bases:
Contract: To manage bookings and provide services you have requested.
Consent: For optional marketing communications and, where appropriate, health information you choose to share.
Legitimate interests: To respond to enquiries and support the reasonable administration of my business, where those interests are not overridden by your rights.
Legal obligation: To maintain records or meet other requirements imposed by law.
Where health information is processed, I will also ensure an appropriate additional condition under UK data protection law applies.
Mailing List
If you choose to join my mailing list, I will use your email address to send occasional updates about upcoming sound baths, new sessions and related events.
Signing up is entirely optional.
You can unsubscribe at any time by contacting me at ovendencreations@gmail.com.
I will not sell your contact information or use your mailing list subscription for unrelated marketing.
How Your Information Is Stored
I take reasonable steps to keep personal information secure and limit access to information needed for running my business.
Information may be held using trusted third-party services, including website hosting, email, Google Forms and booking or payment providers.
I keep information only for as long as it is reasonably necessary for its original purpose or to meet legal obligations.
Sharing Your Information
I do not sell your personal information.
Information may be processed by trusted service providers where necessary to operate my website, communicate with you, manage bookings or process payments.
Some providers may process information outside the UK. Where this happens, appropriate data protection safeguards will be required.
Cookies and Website Analytics
My website is hosted using IONOS and may use cookies and analytics tools to support website functionality and understand visitor activity.
Where consent is required for optional cookies or tracking technologies, you will be given the opportunity to accept or reject them.
You can review or change your cookie preferences using the privacy settings available on the website.
Your Data Protection Rights
Under UK data protection legislation, you have rights concerning your personal information, including the right to:
Request access to the information I hold about you.
Ask for inaccurate information to be corrected.
Request deletion of your information in certain circumstances.
Object to or request restriction of certain processing.
Withdraw consent where consent is the legal basis for processing.
Request transfer of your information where applicable.
To exercise these rights, please email ovendencreations@gmail.com.
If you are unhappy with how your information is handled, you also have the right to complain to the Information Commissioner's Office (ICO).
ICO website: www.ico.org.uk
Changes to This Policy
I may update this legal information and privacy policy from time to time to reflect changes in my services, website or legal requirements.
The most recent version will be available on this page
Ovenden Creations & Wellness
Harmonising Mind, Body & Artistry
For any questions about this information, please contact me at ovendencreations@gmail.com.
Data Controller
Donna Ovenden
Collected Personal Data
Full name, Email address, Phone number (if provided)
Booking details (e.g. session date and time)
Any health information voluntarily shared (e.g. relevant medical conditions for session suitability)
Payment information (processed securely via our third-party payment provider – we do not store card details)
Purpose of collecting data
We collect your name and contact details solely for the purpose of managing your booking, communicating important information about the event (such as confirmation, reminders, or changes), and responding to any enquiries you may have. Your information will not be shared with third parties or used for marketing without your explicit consent. If you opt in, we may also use your contact details to send you occasional updates about future sound bath events or wellness offerings. You can unsubscribe at any time.
Name of company
Ovenden Creations & Wellness
Registered office
21 Shelley Road, Totton. SO40 3NP
Contact details
Donna Ovenden - Ovendencreations@gmail.com